5 ON YOUR SIDE
5 On Your Side is a series of reports by CHANNEL 5 NEWS. It is designed to help you, our viewers in the Rio Grande Valley. It can be about health, education, consumer issues, crime or simply about solving your problem.
Several Mercedes Departments Spearheading Cleanup Efforts
A man said he found two venomous snakes in his backyard.
Refund Compromise Reached for Unrepaired Vehicle
A man said a company charged him but didn’t fix his car.
Pack of Dogs Causing Safety Issues in Fronton Neighborhood
A Starr County judge said officials discussed a leash law.
Brownsville Doctor’s Office Waiting for Refund from Phone Company
The office decided to downsize their phone lines after moving.
STC Student’s Disability Placard Questioned by Campus Security
Campus police said they’ve seen a growing problem with people illegally parking in handicap spaces.
Business Owner Claims Delay in Sign is Hurting Company
She placed an order for a sign more than a month ago, but it’s still not complete.
Cameron Co. Man’s Shuttle Service No Longer Needed at Airport
The exclusivity of a new company is an effort to have all transportation needs met at Valley International Airport in Harlingen.
Hidalgo County Residents Concerned with Roadside Junk
People who dump illegally in the state of Texas can receive heavy penalties.
Weslaco Veteran Requests Help with Plumbing Issues
The veteran said he spoke to the landlord about the problems.
McAllen Woman Wants Faulty Air Conditioning Unit Gone
Its sale will help pay the remaining balance owed to the air conditioning company.
Weslaco Residents Call for Internet Service in Subdivision
The subdivision’s homeowners association is currently negotiating with a service carrier.
Man Upset With Weedy Lot Next Door
The man said he tried contacting officials to cut the grass.
Organization Offering Help to Elderly Job Seekers
A man said he’s struggling to make it by with his Social Security checks.
Mercedes Woman Concerned About Flooding Near Home
A local construction company is replacing drainage pipes.
La Feria Diabetic Patient Seeks Assistance with Paying for Medication
The man said he applied for a program and struggled to get his provider’s approval.
Donna Woman Unable to Pay High Water Bill
The woman said her bill is nearly $1,000.
Cowboy Fans Feel Duped after Spending Thousands for VIP Seats
The charter bus tour said they could refund part of the customers’ money.
Prolonged Vehicle Repair Leaves Man Frustrated
The man said he paid $900 upfront for the repair and a five-year warranty.
Hidalgo Woman Wants Money Back for Incomplete Renovations
A family friend suggested a remodeling company.
America’s Last Patrol Helps Valley Veteran
The Elsa family also received some extra cash for the holidays.
Resident Seeking Answers after Noticing Missing Tax Payment Checks
The Hidalgo County resident sent three checks to the tax office.
Potholes Creating Challenges for Disabled Cameron Co. Resident
The resident tried contacting the city and the city to fix the road.
Santa Rosa Man Concerned Over School Zone Speedsters
According to TxDOT, more than 600 accidents occurred in school zones last year.
Donna Business Fails to Compensate Woman $10K
Texas has legal loopholes that make it really difficult to collect a judgement on certain individuals.
Couple Wants Refund After Faulty Fix to Roof
They said in addition to the poor job, they also found out they were being overcharged.
Hidalgo Co. Resident Speaks Out after Teens Escape Juvenile Center
The teens were placed back in custody and are facing additional charges.
Teens Dies after Stepping on Downed Power Line, Family Mourns
The teenager unknowingly stepped into the puddle with a live electric wire in it.
Cameron Co. Business Owner Forced to Pay Out-of-Pocket Repairs
A tractor trailer dragged some electrical wires which then caused a small fire in the building.
2 Men Sentenced in Brownsville Ship Channel Death
Patricia Cervantes died when she was hit by the propeller of a U.S. Coast Guard boat in 2015.
Local Cab Driver Sees Decrease in Business after Lyft Launch
A cab driver said he’s had to downsize.
Links for Consumers
Below is a list of links that may be helpful in assisting consumers and residents:Better Business Bureau
Texas Attorney General's Office
- Find out what agencies oversee licensing
- Report Towing Trouble: Texas Department of Licensing & Regulation
Locate sex offenders by name, address, or zip code: