Tagged News

• 5 On Your Side: Brownsville residents left in the dark following streetlight outage Play Video

  October 22, 2025 6:17 PM

  A Brownsville neighborhood has been left in the dark for months. Neighbors living on Kilian Avenue said the streetlights there stopped working after the March 2025 floods. They said they’re tired of waiting for the streetlights to be fixed, and contacted 5 On Your Side for help. ... more »

• Cameron County rancher hopes for tax payment extension during pandemic Play Video

  March 30, 2020 6:34 PM

  BROWNSVILLE – For nearly 40 years, a rancher has taught Rio Grande Valley children, hobbyists and even some local politicians the area’s time-honored tradition of riding a horse. Fresh from taking top honors at the Rio Grande Valley Livestock Show, Tita Kretz hasn’t had time to celebrate her riders.... more »

• Primera woman loses thousands of dollars to contractor Play Video

  February 16, 2020 11:08 PM

  PRIMERA - A Primera woman is out thousands of dollars after paying a contractor to remodel her home. Daris Shoffield says the contractor stopped showing up to complete the work. Watch the video above for the full story. more »

• Woman worried about stray dogs in Donna neighborhood Play Video

  February 13, 2020 6:16 PM

  DONNA – Stray dogs are becoming a problem for a neighborhood in Donna. A resident is worried about the safety of children on the block. She says she’s not getting any help from the city. Along 10 th Street in Donna, Victoria Garza says almost every morning her... more »

• Contractor to partially refund deposit to Harlingen homeowner after more than 2 years Play Video

  February 5, 2020 5:50 PM

  HARLINGEN – Eager homeowners should take their time when it comes to finding a builder; that’s a warning from a Rio Grande Valley woman. A Harlingen family of seven has been waiting for two and half years for a refund from their former contractor, who, they say, took a... more »

• McAllen Mother Down More Than $17K after Pool Company Goes Out of Business Play Video

  October 8, 2019 10:15 PM

  MCALLEN – It’s been nearly a year since she paid more than $17,000 to a pool company, which now seems to be out of business. Michelle Cantu paid Real Grill Masters to get a new pool and patio. She says as she paid more money the communication decreased. ... more »

• Woman Seeks Help after Tree Falls on Car in Harlingen Apartment Complex Play Video

  August 22, 2019 5:25 PM

  HARLINGEN – A Harlingen woman is dealing with an unusual situation. She’s been waiting to fix her car after a tree fell on top of it. Nestora Cortez lives was asleep in her apartment last Saturday when she heard a knocking on her door. It was a... more »

• Harlingen Woman Concerned for Health Due to Damp Walls Play Video

  August 12, 2019 5:27 PM

  HARLINGEN – A Harlingen woman is still struggling with flooding issues almost two months after the storm. Yolanda Trevino takes care of her grandchildren and she's worried they might get sick because of the damp patches on her walls. "It started dripping. I even have video where you... more »

• Weslaco Man Seeks Full Refund for Years of Double Trash Payments Play Video

  May 20, 2019 6:45 PM

  WESLACO – Just three weeks ago, when a Weslaco man paid his utility bill he finally asked why he was paying so much. David Montemayor found out he’s been being charged for an extra trash can for more than eight years; all these years without any idea. Each... more »

• Man with Disability Receives Notice due to Service Dogs Play Video

  April 16, 2019 4:33 PM

  MCALLEN – A McAllen man with cerebral palsy fears he must choose between his service dog and his home. Juan Carlos Lopez lives with his mother and step-father in a McAllen trailer home. Also in the household is his service dog, a Collie-Labrador mix named Nathaniel, as well... more »

• Raymondville Woman Wants Nearby Abandoned Homes Demolished Play Video

  March 27, 2019 4:43 PM

  RAYMONDVILLE – A Raymondville woman wants the abandoned homes in her neighborhood taken down. Angie Ramirez has lived in the area all 78 years of her life. She says she is upset for herself and others who take care of their homes; she also worries these could be... more »

• Raymondville City Officials Create New Housing Program for Those in Need Play Video

  March 25, 2019 5:49 PM

  RAYMONDVILLE – A Willacy County man who is disabled says he needs a new place to live. He called 5 ON YOUR SIDE saying his home is falling apart and doesn’t know where to turn. KRGV’s Cecilia Gutierrez found out there is limited housing help in the county.... more »

• Residents in Pharr Concerned over Hazardous Pothole Issue Play Video

  January 21, 2019 6:57 PM

  PHARR – Residents in Pharr are concerned about a pothole at a busy intersection. The pothole is located at the intersection where Sugar and Sioux roads meet in Pharr. A resident called 5 ON YOUR SIDE in hopes to resolve the issue. KRGV’s John Paul Barajas reached... more »

• Winter Texan Struggles to Locate Wife's Death Certificate Play Video

  January 14, 2019 5:29 PM

  WESLACO – An Oklahoma man spent months looking for his wife’s death certificate in the Rio Grande Valley. He called 5 ON YOUR SIDE when he had trouble locating this document. "I've been trying to get someone to call me back,” says John Parrish. He tried calling... more »

• McAllen Man Says Navy Veteran’s Grave Still Missing Marker 5 Years Later Play Video

  May 17, 2018 3:42 PM

  MCALLEN – A man says a Navy veteran’s grave has not had a government-issued headstone for the past five years. He called 5 On Your Side with his concern that the veteran, also a family friend, is not being honored properly. CHANNEL 5’s Sierra Pizarro went searching for answers for... more »

• McAllen Man Says Repair Company Left Job Incomplete Play Video

  May 7, 2018 4:17 PM

  MCALLEN – A McAllen man says the company he hired to fix his broken air conditioner didn't finish the job. The father of two says he's on a fixed income; not having a working air conditioner is not an option. Jason Regalado says during these warmer months, air conditioning is... more »

• Valley Family Wants Contractor to Refund $5,000 Down Payment Play Video

  April 27, 2018 6:15 PM

  EDINBURG – A Rio Grande Valley family says their contractor ran off with their $5,000 down payment after a disagreement. They say their home is built but the contractor is ready to sell it to another family. Now, they just want their money back. Matthew Huffman says after visiting an... more »

• Edinburg Resident Unable to Move Out of Apartment after Falling Down Stairs

  April 19, 2018 6:34 PM

  EDINBURG – An Hidalgo County man wants out of his apartment after falling down the stairs. James Kennamur lives in an apartment complex that is under the Edinburg Public Housing Authority, which serves the disabled, elderly, and low-income. he says the problem is he cannot be moved to a single-floor... more »