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Contact tracers play key role in effort to contain COVID-19

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A simple phone call is sometimes the most effective way to contain COVID-19.

When someone tests positive for the virus, public health workers attempt to determine who may have come into contact with the infected person — and warn them.

That work is performed by contact tracers. Finding people for the job, especially bilingual people, is a challenge for the state.

Watch the video for the full story.

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