Utility phone call scams on the rise

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AEP Texas has issued a warning about potential utility scam calls.

According to AEP Texas, scam calls have increased during the pandemic. 

Usually a scammer will contact the customer and ask for information and threaten to disconnect services. 

Here are some common scams and signs: 

  • Threatening to disconnect service immediately 
  • Request for immediate payment 
  • Request to purchase a prepaid debit card for payments 

For more information visit www.utilitiesunited.org

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