Rio Grande City, TX (KRGV) — The Rio Grande City Police Department launched a new mental health crisis unit, the first of its kind in the county.

Border Region Behavioral Health Center trained the officers taking part in the unit.

"There has been an increase of mental health outcries," program administrator Sandy Maldonado said.

Maldonado said behind those calls are real people facing real challenges.

"It is very important that we have those supports. We collaborate, and it's an enhancement to the services that we already provide and to the community because you know it's a safety issue for either the individual, our staff, or the people in the community," Maldonado said.

The Rio Grande City Police Department spent nearly 600 hours handling mental health calls this year alone. Channel 5 News rode along with the department as officers prepared to begin the new program.

"Six officers, split evenly between men and women, have volunteered for this unit. They will balance these new responsibilities alongside their regular duties," Rio Grande City Police Chief Jose Solis said.

Each officer in the unit will build relationships with 15 people who have made frequent mental health-related calls to the department.

"When they do go through or are having a dark time in their lives, they could reach out to the police department, ask for that specific officer, and then that officer will go by their residence," Solis said.

Officers in the unit will also help those dealing with a mental health crisis find services and resources.

"This is just the beginning. We're hoping that this is successful, where individuals feel comfortable in being able to contact our agency," Solis said.

Watch the video above for the full story.