Blind Man from Valley Stranded in Austin following Canceled Flights
MCALLEN – A local blind man’s canceled flights left him stranded in Austin, hours away from McAllen.
Adam Aleman says when his flight is canceled, he has to make new arrangements navigating through the airport.
“Somebody would have to watch me and be responsible for me because what if I need help going to the bathroom? How am I going to get there? I don’t know the airport in Dallas,” Aleman says.
He says he made arrangements to stay with family in Austin for the time being.
KRGV’s Christian von Preysing reach out to the airline about the situation.
American Airlines asked Aleman to fill out a customer service feedback form.
Aleman’s refund request is pending.
For more information, watch the video above.