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Gym Goer Charged Months After Canceling Membership

2 years 11 months 6 days ago Thursday, October 12 2017 Oct 12, 2017 October 12, 2017 8:48 PM October 12, 2017 in News

WESLACO – A former TruFit customer is relieved to have a refund. He was charged for months after he said he canceled his membership.

CHANNEL 5 NEWS looked into Erick Lopez's problem. Lopez said he submitted a written cancellation request in April, as his contract required.

The company continued charging.

"I was going through my bank statement. I said 'wait a minute,’" said Lopez.

He continued receiving $50 membership charges until six months later, when he contacted CHANNEL 5 NEWS.

A TruFit representative told us they were able to find out Lopez did follow up with a manager however did not find a record of any written cancellation request.

TruFit agreed to refund fees charged for the last six months.

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