WESLACO – A woman said three members of her family went missing in Mexico.  

Annel Ochoa said she last heard from her parents and brother six months ago. She said she has reached out to multiple agencies on both sides of the border in an effort to find them.

Right now, the fate of her mother, father and brother is still unknown.

Ochoa’s family is from Tulancingo Mexico. She said her family takes a trip from Houston to Brownsville to Tulancingo about twice a year to visit.

"We were just there in August last year, and it's common to go through those routes," she said.

Ochoa said her mother, father and brother went for New Years, but this time they didn't come back.

“I reached out to my brother and it went straight to voice mail. I reached out to my father, it went straight to voice mail," she said. "I knew something was not right. It's not like my parents not to answer our calls or have their phones disconnected or turn them off. That's just not like them."

Ochoa said the last she heard from them was when they had re-entered the Mexican state of Tamaulipas. They were on their way back home from the state of Hidalgo.

Then everything went silent.

Six months later, Ochoa said she continues to look for answers.

"We reached out to the FBI. We've done numerous cases to Tampico to Tamaulipas. We've written several letters that we've sent out," she explained.

Ochoa’s family also passed out fliers in Tamaulipas. She said they also created a social media page, “all in the hope that someone can help."

Ochoa advised other families to be cautious when travelling across the border.

"It's not what it used to be,” she said.

For now, Ochoa said she will continue to hold onto hope.

If you have family missing abroad, the U.S. State Department urges you to call them immediately at 1-888-407-4747. They work with their embassies and consulates to try and locate whoever is missing.

Officials remind U.S. citizens a travel warning for Mexico remains in effect.

The U.S. State Department is warning against travel to Acapulco, the state of Tamaulipas and other popular Mexican cities because of safety threats. The agency said organized criminal activity continues to be very active in some parts.