MCALLEN – A Rio Grande Valley woman is searching for answers after losing her phone.

She says she has no way of getting back priceless memories.

The woman filed a police report with the McAllen Police Department in hopes to find it.

KRGV’s John Paul Barajas explains what can be done to prevent losing valuable information.

“You want to make sure that any information you have on your phone is accessible to you no matter what device you are using. Whether it’s your laptop, your phone, your tablet, you want to make sure that everything can be duplicated in some way,” says President of CodeRGV Drew Lentz.

Watch the video above for the full story.