BROWNSVILLE – A Brownsville woman says it took hours for animal control to respond to her calls for help.

Resident Maria Leija says a loose dog targeted her five-year-old son after he was dropped off by the school bus.

“[At] 6:32 p.m. exactly is when I called 9-1-1. They said they were going to send the dog pound,” she says. 

Leija explains animal control didn’t show up until 9:30 a.m. the next day. 

KRGV’s Sierra Pizarro did some digging to find answers.

We learned there’s only one animal control officer on-call in Brownsville.

On that same night, there were three other reports. A spokesperson tells us they prioritize the calls based on severity.

Watch the video above for the full story.