Spectrum Outages Reported Across State
AUSTIN – Thousands of Spectrum costumers are being advised to reboot their modems after a 12-hour outage in major cities across Texas.
Spectrum internet users started reporting the issue early Wednesday evening.
Hours later, a verified account of the company said on Twitter they were aware of the issue.
Phone, TV and internet users in Austin, San Antonio, Houston, Dallas-Fort Worth area, including the McAllen, Edinburg and San Benito areas, experienced outages throughout the night.
The customer helpline then announced, around 6:30 Thursday morning, the problem had been resolved and advised customers to reset their modems.
Texas customers, we've been advised that the Internet issue has been resolved. Please power cycle your modem if the service is still down.— Ask Spectrum (@Ask_Spectrum) November 2, 2017
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