Progreso residents speak out over garbage collection issues
Trash collection troubles in the city of Progreso is becoming an inconvenience for residents.
Trash has been piling up in the city due to delays in the garbage collection service.
“Now where are we going to throw away the trash if it's full,” Alex Sandoval said. “I have to take out my trash at my job because the bin is full, and I’m not going to let it pile up."
Sandoval has lived in Progreso for about two years. His neighborhood has not had individual trash bins for about a week. It’s forcing him and others to haul garbage to dumpsters the city placed down the street.
While some people can toss it in the bed of their truck, others are having to take their trash bin to the dumpster on foot.
“This neighborhood is mainly elderly, and if I have to come over here to throw the trash, imagine [those] who are older. It’s more work for them," Sandoval said.
A total of three subdivisions in the city are dealing with the same issue. City officials said they're expecting a new shipment of residential trash cans by next week.
The issues began after the city switched garbage collection companies from Santana Waste Management to J Services because the original company’s contract expired.
Progreso Mayor Pro Tem Sandra Estrada said the city had a transition plan.
“The new company was supposed to ride along with the old company, and as the previous company was picking up the trash, the new company was dropping off their bins,” Estrada said.
Things changed when Santana Waste Management's pickup truck broke down.
“And they couldn't coordinate because the other company couldn't come in and do their pickup,” Estrada said.
Channel 5 News has been reaching out to Santana Waste Management since Monday for answers. All the calls made to the company were forwarded to voicemail.
Another issue, Estrada said, is the new garbage company doesn't have enough bins for everyone.
The city said more bins should arrive by Saturday, Oct. 18.
Until then, people like Sandoval said they want better communication.
“I'm just asking them to be more organized or talk to us ahead of time so we're not left wondering what to do,” Sandoval said.
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