Business Owner Claims Delay in Sign is Hurting Company

5 years 11 months 4 weeks ago Wednesday, March 22 2017 Mar 22, 2017 March 22, 2017 10:20 PM March 22, 2017 in News - 5 On Your Side

HARLINGEN - A Cameron County business owner is waiting for a sign company to finish its job. 

Insurance agent Delia Rivera is the sole proprietor of the office located in Harlingen. She's been running the business for more than a year. 

She placed an order for a sign over a month ago, but it's still not complete. She said the delay is causing her to lose potential business. 

"It's my marketing. It's for people to know that I'm out here," she said. 

Last month, Rivera saw a flier for RGV Signs at her door. She called the company and asked them to make a storefront sign for her. She also gave the crew a down payment of $622. 

"They told me the sign would be ready in two and a half weeks. They never called me to let me know, 'Hey, we have finished with it,'" she said. "I would still call them every week to find out when they were going to bring my sign."

Rivera said the crew showed up last Friday to finish the project. She said she gave them the final payment of $620, along with an extra $500 to put up a sign on the marquee outside her office. 

The business owner said the work was to be completed last Saturday. She was disappointed when she came back to her office after the weekend. 

"They installed it on Friday, but they didn't finish it. And they didn't at least have the courtesy to let me know, 'Hey, we didn't finish the sign. We need to continue working on it," she said. 

CHANNEL 5 NEWS contacted RGV Signs to ask about the incomplete work. A representative from the company didn't disclose his name. 

"I just talked to her, that tomorrow we will go finish the work. She understood," he said. 

The representative said he looks forward to getting back to work on the project. No explanation for the delay was given.
Count on CHANNEL 5 NEWS to bring you more on this story. 

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